Network Operations (NOC) Services Design


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NuaTel provides full outsourced (E2E) development of a phased NOC Services portfolio and plan to get to market to significantly increase incremental year-on-year revenues from one-off product sales.

Key questions to ask yourself

  • Is your company offering NOC services today for product(s) in the market ?
  • How easily can you produce a suite of NOC services to reflect your company’s product line and level of your maturity ?
  • Can you make quick ‘Make’ vs ‘Buy’ decisions on providing NOC services ?
  • Do you know the full overhead and responsibilities on your company in delivering an outsourced Service ?
  • Do you have all necessary Sales Collatoral, Scopes of Work (SOWs) including all key quality metrics, as well as all SLAs and penalties ?

Service high level details

The service includes:

  1. Generation of top-down & bottom-up market analysis to fully analyse Value Proposition and set pricing guidelines
  2. Generation of all:
    • Sales Collateral
    • Scope definition
    • Scope of Work (SOW) collateral
    • all key quality metrics
    • all SLAs & penalties
  3. Capability Assessment on client side (skillset and knowledge, O&M product capability, required people, tools and collateral)
  4. Organization Efficiency analysis & (re)design (level, number and organization) to support service
  5. Full management of Services partner selection including RFq management, and due diligence on potential partners
  6. Plan to get to market


Related Services work-packages

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